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How do I…?

Quick answers to the things members ask us most. Can’t find it? Call (717) 272-2210.

Cards & fraud

Report a lost or stolen card

Call right away.
Within the USA: (888) 297-3416
Outside the USA & Canada: (206) 389-5200 (collect)

Or call LFCU at (717) 272-2210 and press 3. You can also block or report a card lost or stolen in Digital Banking.

Turn my card off for a while

With the MyCardRules app you can instantly turn a card OFF if it’s lost, stolen or being misused.

Set a travel notice

In Digital Banking:
1. Click Set travel notification.
2. Select the date range.
3. Select a local or international destination. You can add more than one.
4. Select the cards you’ll use while you travel, and click Save travel.

Replace a damaged card

Stop by any office for a replacement card. There is a $5 fee for a replacement card.

Report a suspicious call, text, email or website

LFCU will NEVER ask for your personal information over the phone. If something pretends to be LFCU, tell us with the Report a Suspicious Website form on our Contact page.

Ask about a charge on my card

Call (717) 272-2210 and press 5 for information on an existing account. If you think the charge is fraud, report the card right away: press 3.

Accounts & deposits

Change my address

Fill out the Change of Address Form, or stop by any branch. If you order checks after moving, call or stop by an office to place that order.

Set up direct deposit

1. Use the Direct Deposit form to gather your LFCU routing and account number.
2. Give them to your employer or benefits provider.
3. Enjoy secure automatic deposits every payday.

If you need help finding your account information, our team is happy to assist.

Find LFCU’s routing number

Lebanon Federal Credit Union’s routing number is 2313-8193-8.

Order checks

If this is your second order or more and all of your information is up to date, order checks in Digital Banking > Order Checks.

If it is your first order of checks, or your address is different from what is on your checks, call or stop by an office to place your order.

Stop payment on a check

Call (717) 272-2210 and press 5 for information on an existing account. The stop payment fee (for a check, range of checks, or pre-authorized ACH debit transactions) is $25.00.

Receive a wire transfer

Give the sender LFCU’s incoming wire instructions. Wire transfer inquiries may be made by calling 717-272-2210.

Sign up for eStatements

1. Log in to Digital Banking.
2. On a computer, click “Tools & Services”; in the app, open the Menu tab.
3. Select “eStatements Enrollment” and follow the prompts.

Deposit a check with my phone

1. Log into the LFCU Mobile App.
2. Choose “Deposit” from the bottom menu bar.
3. Review the endorsement requirements.
4. Take a photo of the front and back of the check, choose the account and enter the amount.
5. Confirm the deposit.

Digital Banking

Enroll in Digital Banking

Choose Enroll to set up Digital Banking, then log in on a computer or with the LFCU Mobile App.

Get the LFCU mobile app

The LFCU Digital Banking app is in the Apple App Store and Google Play.

Set up account alerts

In Digital Banking, go to Tools & Services > Manage Alerts. Choose security alerts (login, failed login, profile change, secure message) and account alerts (balance, balance change, certificate maturity, loan payment due, transaction size).

Loans & payments

Make a loan payment

Pay online with Pay My Loan or in Digital Banking, or call (717) 272-2210 and press 5 to make a loan payment.

Apply for a loan

Apply online, or call (717) 272-2210 and press 6 to apply for a new loan or request information on a new loan. Prefer a call back? A loan officer will call you, with no obligation.

Membership & branches

Open an account or become a member

Visit any branch. A $5 deposit into a savings account establishes membership. You’ll be asked for at least two forms of ID (one must be a photo ID) and your Social Security Number.

Check branch hours and holiday closures

Each branch page shows whether it’s open now, its lobby and drive-up hours, and upcoming holiday closures.

Make an appointment

Choose a branch, what you’d like to talk about and a time that suits you, and we’ll contact you to confirm.

Rather talk to someone?

Call (717) 272-2210 and press:

  • 1iTalk (automated phone teller)
  • 2Hours or branch locations
  • 3Report a lost or stolen debit or credit card
  • 4A specific branch or department
  • 5An existing account or loan, or to make a loan payment
  • 6Apply for a new loan
  • 7Open a new account
  • 9Spanish